CMH Nordic integrity policy

We respect your privacy and it is important for us that you feel comfortable about how your personal information is processed. Below, we describe what information Victor AB gathers and the purpose for which we use this information, as well as how long we save this information, and your right to know what information we have about you.

Personal data

Victor AB gathers necessary information about you as a person or company/organization when you hire us or book travel through us. Victor AB saves the following information:
  • your name or the name of your company/organization and contact information (address, phone number, e-mail address, geographical location) to identify and communicate with you
  • medical information such as allergies, medical conditions, and any dietary restrictions that we need to be aware of when booking travel plans
  • age and/or date of birth
  • biometric data, as this information is necessary in connection with the program you have booked (for example, we may need gender, height, and weight to provide you with suitable rental equipment or to be able to place you properly in a group or program and for security reasons)
  • status as parent or guardian of a minor guest, if applicable
  • your personal preferences (e.g. preferred room type)

We do not save any personal information about you or your company/organization on our web server, except when you choose to contact us via the contact form on our website. If you contact us personally, by phone, by email, or mail, we save information in a separate customer database. In some cases, you may provide personal information about a family member or other person; by giving us personal information about someone other than yourself, you represent their consent to provide us with personal information for the purposes described in this policy.

Technical data

The companies that provide our customer database, newsletter solution, document management, email, booking, and billing have databases that contain personal information that are password protected. These companies have established a personal information agreement with Victor AB.

As far as visitor statistics on our sites are concerned, we only use Google Analytics; these data are now saved “forever”.

How long do we save your personal information?

Personal data and technical information that you have provided to Victor AB will be retained for as long as necessary for the services we provide. In terms of billing and accounting information, these are saved for at least as long as the law requires.

Partners

Victor AB cooperates with subcontractors for IT and web development. In some cases these companies have access to your personal data, and a personal data grant agreement is established before these partners gain access to the data.  This is necessary in order to provide the services determined by Victor AB. They will follow safety regulations to protect your data.

Right to request information

If you want to know what information Victor AB and our affiliates have saved about you and/or your company/organization, or if you wish to correct or remove this information, please contact us »

Cookies

We use cookies on our site. A cookie is a small text-based data file that is stored on your computer and makes it easier for you as a customer when, for example, filling in a form. In your browser settings, you can set which cookies are allowed, blocked or deleted.

Note that when sharing in social networks, cookies are placed by their servers. When we show movies or animations, Vimeo and YouTube also uses cookies from their servers. Victor AB’s server saves no data in cookies for private visitors, but are only linked to the browser used.

Cookie
Category
Description
Duration
wordpress_ 2 WordPress cookie for logged in user. In our case, only editors. session
wordpress_logged_in_ 2 WordPress cookie for logged in user. In our case, only editors. session
wordpress_test_ 2 WordPress test cookie used when logging in. In our case, only editors. session
wordpress_test_cookie 2 WordPress test cookie used when logging in. In our case, only editors. session
wp-settings- 1 WordPress cookie set only for logged in editors and administrators. In this cookie settings are made in the admin interface and, in some cases, also on the website. 1 years
wp-settings-time- 2 WordPress cookie set only for logged in editors and administrators. In this cookie settings are made in the admin interface and, in some cases, also on the website. 1 years
PHPSESSID 1 In order to identify the current visitor’s session ID session
SESS 1 Make sure visitors are recognized when they visit different pages of the site and that information they entered in contact form and comments are included in the session. session
_ga 3 Google Analytics cookie used for visitor statistics. 2 years
_gat 3 Google Analytics cookie used for visitor statistics. session
etBloomCookie_optin_1 3 Used by Twitter, + Google, Facebook and LinkedIn sharing feature to identify cmhnordic.com in social networks. session
catAccCookie 1 To see if you clicked OK to approve cookies from this site. 1 month

Explanation categories

  1. Necessary for the site to work
  2. Performance-related cookies
  3. Supports some features on the site
  4. Used for advertising

For more information about cookies, please refer to the Post & Telestyrelsens webbplats (National Board of Post and Telecom Agency) and to Cookiepedia.

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